Well & Wall Interiors
Last Updated
12/12/2025
Introduction
Well & Wall (“we”, “our”, “us”) is committed to protecting the privacy of every individual who
visits our website https://wellandwall.com or interacts with our services across digital and offline
channels. This Privacy Policy explains how we collect, use, store, disclose, and secure your
personal information.
1. Information We Collect
We collect personal details such as your name, phone number, email address, residential or
project location, project requirements, budget, floor plans, photographs, measurements, and other
design-related details. Billing information such as GST number or PAN may be collected.
Technical information including your IP address, device details, browser type, and interaction
data may be collected automatically through cookies and analytics tools. Communication records
such as WhatsApp messages, emails, and call logs may be securely stored. We do not knowingly
collect data from individuals below 18 years of age.
2. How Information Is Collected
Information is collected directly when you submit forms, respond to Meta Lead Ads, or interact
with us via WhatsApp, Instagram, phone, or email. Additional data is collected automatically
through Google Analytics, Meta Pixel, and similar technologies. Our staff may enter details into
our CRM as part of service delivery.
3. How We Use Your Information
Your information is used to respond to enquiries, schedule consultations, prepare quotations and
proposals, assign design teams, conduct site visits, and manage project workflows. We may
analyse interactions to improve website performance and user experience. With your consent, we
may share updates, offers, or relevant service information.
4. Information Sharing
We do not sell or rent your information. We may share it with trusted partners involved in
delivering your project, such as designers, contractors, measurement teams, and logistics
personnel. Technology partners such as Google Analytics, Meta, WhatsApp Business API, and
Google Workspace may also process information as part of routine operations. Information may
be shared if legally required or to prevent misuse or fraud.
5. Cookies and Tracking Technologies
Our website uses cookies, Meta Pixel, and analytics tools to enhance user experience, measure ad
effectiveness, and analyse browsing behaviour. Users may disable cookies through browser
settings.
6. Data Security
We implement industry-standard security measures including restricted access, secure storage
systems, and encrypted communication channels where applicable. While we take all reasonable
precautions, no system is fully immune to external risks.
7. Your Rights
You may access, update, correct, or request deletion of your personal information. You may also
withdraw consent or opt out of promotional communication at any time by contacting
wellandwallinterior@gmail.com.
8. Withdrawal of Consent
Users may withdraw consent at any time. However, this may affect our ability to provide ongoing
services or consultations.
9. Third-Party Websites
Our website may contain links to external sites. We are not responsible for their content or
privacy practices.
10. Policy Updates
We may revise this Privacy Policy periodically. The latest version will always be available on our
website.
11. Governing Law
This Policy is governed by the laws of India. Disputes will fall under the exclusive jurisdiction of
the courts in Vellore and Chittoor.
12. Grievance Officer
Name: Aravind
Designation: Grievance Officer, Well & Wall Interior
Email: wellandwallinterior@gmail.com
Phone: +91 87789 45618
Address: Vellore, Tamil Nadu, India
Working Hours: Monday–Saturday, 10:00 AM to 8:00 PM
Meta Lead Ads – Privacy Disclaimer
By submitting a lead form, you voluntarily share your information with Well & Wall Interiors for
communication about interior design services. Your information will be used solely for
contacting you, scheduling consultations, preparing proposals, and providing service-related
updates. Your information may be processed securely through Meta, WhatsApp Business, Google
Analytics, and other authorised systems. We do not sell your information. Submitting the form
does not create any contractual or financial obligation. You may withdraw consent or request
deletion of your information at any time by contacting wellandwallinterior@gmail.com.
For full details, refer to our Privacy Policy at wellandwall.com